Providing telephone services to employees can be achieved easily using a VoIP solution. Businesses of all sizes have turned to VoIP for a variety of reasons including costs, scalability and features. Using traditional phone lines are often more expensive than leveraging the internet as a way to transmit telephone services. Most large scale organizations today have leveraged VoIP in some way, shape or form. As a result, small to medium enterprises as well as residential customers have begun looking at VoIP as a way to streamline the process of obtaining telephone services.
Price: The #1 Motivator of VoIP Transitions
VoIP services are often pitched as a way for organizations to save overhead on their telephony services. VoIP has matured so much that many VoIP services now available inside your home with Vonage being one of the most well known VoIP providers in this market. Traditional phone lines are costly and VoIP allows patrons to easily purchase services such as toll free numbers, new phone lines and minutes for international calling. On some VoIP plans, international calling is free to select countries. Keep this in mind while weighing VoIP solutions.
The Phone: Do Users Need a Special Phone?
Yes and no is the correct answer to the question. While VoIP phones can typically be found on Amazon or at your local computer hardware retailer, a VoIP phone would be required in order to have a landline experience. Many organizations deploy what is called a soft phone which is a piece of software that sits on the desktop of a computer. Soft phones can be acquired freely and they hook directly into the VoIP services backend giving you calling services whenever you are in front of your computer. The soft phone would obviously use a headset connected to the computer unless you would be more comfortable using the PC’s speakers and built in microphone.
Features Galore, Features to Explore
One of the biggest advantages of VoIP customers is the plethora of features that are offered using VoIP services. When you think about having the ability to do telephone conferences, setup custom voicemails, having the ability to have full control over who can call you and more, the pros start to outweigh the cons when it comes to comparing VoIP versus traditional phone line systems. Since VoIP services utilize hardware and software that are commonly found on computers all around the world, deploying VoIP using hard or soft phones becomes an easy decision for consumers looking for residential service and for business consumers looking for a way to streamline their communications overhead.