RingCentral, a leader in the provision of enterprise cloud communications, collaboration, and contact center solutions, revealed today that Australia’s largest enterprise software as a service (SaaS) company, TechnologyOne, has chosen RingCentral’s cloud communications platform to properly direct customer engagement as well as connect its global workforce for greater productivity and innovation. The employment of RingCentral will back up the company’s 14 international offices all through six countries and 1,200 team members worldwide, including 400 innovative developers.
In the possession of over 30 years of software innovation, TechnologyOne is on the list of the top 150 companies, listed on the Australian Stock Exchange (ASX) and has succeeded in doubling in size every four to five years. The company is the owner of Australia’s largest research and development center for the future of enterprise software. TechnologyOne supplies its integrated enterprise SaaS solution to essential sectors. These sectors include education, federal, and local government.
Edward Chung, the CEO of TechnologyOne talked about how their selection of RingCentral is based on the fact that it has a unified, cloud-first collaborative communications and video conferencing platform that enhances an easy integration with its productivity suite and customer support system. He also spoke on the agility of their approach, their product’s ability to provide a great user experience regardless of location and connectivity, and the reporting capabilities will support their steep growth trajectory.
Peter Hughes, vice president, sales for Asia Pacific, RingCentral also commented on how they possess a differentiated approach to cloud communications that powers productivity and also gives people the power to work the way they so desire, with collaboration and teamwork at the center.
Before allowing RingCentral to come on board, TechnologyOne was in possession of different communications and contact center systems, restraining growth through mobile, global and application integration needs.