Last Updated: February 02, 2017
ExpressVPN is often regarded as the one of the best VPN services on the market, and for good reason. While most VPN providers focus on specific features to differentiate themselves from the competition, ExpressVPN offer every imaginable feature as well as fast server speeds and excellent customer support. For these reasons we’ve selected them as one of the top choices when signing up for VPN services.
Though ExpressVPN tweaked their service to near perfection in all categories, it is clear that they dedicated additional time to their features list (and security – more about that below). One of many examples of this is that you will often hear many VPN users complain about the speed from their desktops. Not only does ExpressVPN impress here, but they have excelled in mobile usage too, which is no easy feat. In addition to being surprisingly mobile efficient, ExpressVPN is iPhone, iPad, Android, BlackBerry, Tablet, Nokia and Windows Mobile compatible. For non-mobile, the ExpressVPN software is Windows, Mac, Linux, Flinux, Ulinux, Unix, Symbian and Maemo compatible. That said, some of their main features include:
- Unlimited bandwidth
- Unlimited server switches
- Unlimited speed
- No logging of browser activity
- Simultaneous connections on both your desktop and 1 mobile device
- Servers in 45+ countries (and 65 cities)
- 99.9% uptime
- Strong encryption and OpenVPN (TCP, UDP), L2TP-IPsec, SSTP, and PPTP protocols
- Zero limitations
- See last 3 server connects (ExpressVPN software saves this information)
In addition to this, ExpressVPN offers their customers a number of VPN IP types including shared IP, shared IP static, Dedicated IP, and Shared IP dynamic. You can also set up the software on as many computers as you’d like. ExpressVPN Server Locations: United States, Canada, United Kingdom, Australia, Germany, France, Italy, Netherlands, Norway, Switzerland, Ireland, Hong Kong, India, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Panama, Argentina, Brazil, Costa Rica, Spain, Portugal, Greece, Sweden, Finland, Denmark, Luxembourg, Austria, Belgium, Iceland, Hungary, Czech Republic, Poland, Lithuania, Bulgaria, Romania, Russia, Ukraine, Israel, Egypt, Turkey, and South Africa.
Choosing ExpressVPN Protocols
Privacy is such a broad term and there are many factors involved in completely securing a user’s information. However, ExpressVPN safeguards you in every way possible. Like their features list, ExpressVPN does a great job in providing all around top level security. For starters, their network is SSL secured with 256-bit encryption. This is considered military grade and stronger than what most financial institutions use. Additionally, ExpressVPN does not keep any logs of your browsing history. Even if they were to get subpoenaed, there would be no records to provide. Furthermore, if you use a public Wi-Fi connection, they offer a unique hotspot protection for your security needs. If security is your issue, ExpressVPN has you covered.
ExpressVPN offers three simple pricing packages from which to choose. Though, they are a bit pricey compared to the industry average. You can sign up for a monthly plan at $12.95/month. The 6 month subscription is $9.99/month. The one year package, which is by far the best value deal of the three, is $8.32/month. The best part about ExpressVPN payment are the plethora of options which include Visa, MasterCard, American Express, Discover or PayPal. And, their 30 day money back guarantee is a true testament to their outstanding service. While it may seem a bit steep in comparison, we are talking about a few extra dollars per month for a premium service. The old adage “you get what you pay for” holds true here.
ExpressVPN is arguably one of the fastest VPN services. They have fully optimized their network which provides their customers with blazing fast speeds and truly unlimited bandwidth. What does this mean though? Many providers you will limit your bandwidth, so even if you have 100Mb/s internet speed at home, you will not reach those speeds. ExpressVPN, on the other hand, allows you to reach your speed potential and does not cap you what-so-ever. It does not matter where in the world you are stationed; you will see optimal results depending on the internet speed you are using.
Ease of Use
You could make the argument that ExpressVPN does not get enough credit for their superior usability, even though it’s not the most advanced software out there. The sign up process itself is straightforward, though it is really no different from most top VPN providers. Once you enter an email address and a payment method, you will receive an email confirmation with an installation code. Copy and paste that code into the download page that you are redirected to. The download process takes a few short minutes and after that, it’s smooth sailing. The dashboard is very intuitive. Switching locations/servers is a simple one click procedure. If you are unsure about which protocol to use, the ExpressVPN client, through their setup/settings pages, helps you in choosing or changing the protocol that will deliver maximum speed for your specific device. It should be noted that the ExpressVPN software runs flawlessly in the background. You can complete any task without worrying about an interruption from the software, even on mobile.
ExpressVPN clearly understands that a business goes as far as the quality of its customer support. They not only offer phone and e-mail support, but live chat as well. We are extremely fond of live chat, and this definitely played a role in ExpressVPN’s overall ranking. While support response vary, we did not wait longer than 5 minutes for a representative via live chat which seems to operate 24/7. Moreover, support times are not mentioned on their website but it seems that the times revolve around U.S. PST (Pacific Standard Time). As for e-mail, ExpressVPN makes it very clear that you will not wait longer than 24 hours for a reply. The support reps are very knowledgeable about their software, so any issue you may have will be taken care of professionally and efficiently. All live chats are logged as well which could be helpful with any questions you may have in the future.