Soonr Review

Last Updated: November 07, 2017

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Summary

Soonr offers a great service with great features and fantastic security. Though their support is adequate, the ease of use of their service more than makes up for it. They offer a 14 day free trial, but we would guarantee it won’t take even half that long for you to see the amazing value of this service.

Features

(5.0/5.0)

One thing that really stands out in this service are the amazing features of their mobile app. One feature of the app is file editing. You are able to make annotations and edits to files using a number of tools such as a highlighter, make handwritten annotations, and many more tools that allow you to edit the document as if you were working on a printed hard copy in your workroom. The app also supports easy document creation. This means that a file from any device, such as a scanner, will be converted to a PDF file which you are now free to make edits to. This also means that you do not need the use of third-party apps to open any type of file, thereby saving you time and hassle. Other features include:

  • File and folder versioning
  • Mobile app for personalized notations and editing
  • Company branding for internal and external file sharing
  • Compatible with iPhone, iPad, Android, Android tablets, Blackberry etc.
  • No File Size Limit
  • QR Linking
  • Smart Locking Integration
  • File versioning
  • Archiving and recovery functionalities

 

Support

(4.5/5.0)

Soonr offers a decent support package with their phone support and online support ticket system. They also provide a useful FAQ section that provides concise answers to all basic issues you may come across. Response times vary, however the support we received was efficient and extremely helpful.

Ease of Use

(4.5/5.0)

Installation takes no more than a minute and follows the standard installation protocol. The dashboard in intuitively designed, and is really clean and easy to navigate. With the dashboard, you have a completely centralized control over the service. You are able to see all aspects, from settings to times of the last backup, with just one click. Once you are set up you can really start to see how every aspect of this service is designed for customer convenience. A local copy of all of your ongoing projects are stored so that you are able to work offline, and the files will automatically update when you go back online. This is perfect for users who work on-the-go and don’t always have access to internet or Wi-Fi. They also provide an easy to use collaboration interface, for optimal teamwork efficiency. When a comment has been posted or a change has been made, everyone on the team will be notified via email or SMS so they can respond immediately. Moreover, you can control who is able to post or make edits with individualized permission levels. Settings can be set at the most granular level by document or device, as well as rights by author.

Soonr Dashboard

Soonr Dashboard

Soonr File Commenting

Soonr File Commenting

 

Security

(5.0/5.0)

As mentioned previously, Soonr offers certified top level security. This has been validated by an independent authority as successfully completing a SAS 70 / SSAE 16 SOC2 type 2 audit and an ISAE 3496/CSAE 3416 audit. It is HIPAA-compliant and has a BAA statement. Their storage is on a Tier 3 SSAE16 datacenter with geo-redundancy using RAID6 mirrored storage, and is based on a co-location model with HW and SW. All Soonr datacenters are 100% owned, operated and managed by Soonr. Furthermore, all files are encrypted in transit, in session and on-device, using military grade 256-bit AES-encryption. They also use key storage and rotation management with two-factor authentication.  Soonr have also taken data leak prevention measures and offer device wipe functionalities.

 

Pricing

(4.0/5.0)

Soonr offers three main pricing packages. Their ‘Pro’ package starts from $9.95 per month per user with a 10% discount for an annual plan. Their ‘Enterprise’ package starts from $19.95 per user per month, and also has a 10% discount for an annual plan. They also offer custom packages with information available on request. For the pro and enterprise packages, storage space ranges from 1-20TB for 3-1000 users. These are unlimited in the custom package.