JustCloud is a top destination for users of all kinds. You can expect top of the line software and technology with the minds from Just Develop IT guiding them. The mobile app, automatic backup and unlimited storage plan are huge pluses. You’ll never worry about going over your plan and paying more than what you expected. Should you require technical support, you can expect top notch service. These are just some of the many reasons why JustCloud is one of the most recognized names in the industry.
While the locator is a useful feature when you do need it, it’s something more customers will never use and therefore should not be taken into consideration when choosing an online backup provider. However, JustCloud also offers many features features that you will likely use on a day to day basis. One such feature is their mobile app which runs on iPhone, iPad, Android, Blackberry and Kindle. Some other key features that are offered are:
- File Versioning
- Automatic Backups
- Multiple Computer Synchronization
- Drag & Drop
- File Sharing
- Online Control Panel
- File Manager
- Usage Update
- Video Tutorials
- Secure Encryption
Just like many other backup providers, the JustCloud software will run quietly and efficiently in the background. However, JustCloud really impresses with their automatic notification. This notification comes in the form of a pop up each time you turn on your computer (with the software running in the background). This feature gives you the breakdown on space used, space available and when the next scheduled backup is.
JustCloud offers unique support. We were surprised when we arrived to the support page on their website. There is no Live Chat function or phone number so we originally thought JustCloud was compensating for lack of customer service by offering the unlimited storage option. It turns out we were wrong. They offer excellent 24/7 support via email. You can expect a response within 2 hours at most. Before you send an email though, make sure to check the FAQs or browse through the Knowledgebase as you can likely find answers immediately. You can also join the JustCloud social community on Facebook or Twitter should you have questions.
Customer Support Center
Ease of Use
The entire sign up process, from start to finish, is a breeze. All users register for the free trial which includes providing your full name and email address. That’s all. You will of course have the option of upgrading to a paid account every time you log in. The software download itself takes just a few seconds and the entire process should not take longer than sixty seconds. Once you are logged in, we recommend taking a look at the Online Control Panel and File Manager. The JustCloud team has made these two features impressively easy to use so novice backup users won’t struggle.
Should you get lost, JustCoud provides their customers with a guided audio tour in the form of an on- screen woman talking to you. This can be immensely beneficial for people who have never used an online backup service before.
JustCloud Download Page
Aside from the download process, all of the features are laid out in a straightforward manner. The Online Control Panel is easy to navigate and the ‘Drag & Drop’ feature, whereby you drag the file/folder of your choice to the File Manager in JustCloud, makes your life that much easier.
All cloud storage companies were built around their security measures. You will rarely come across any that do not take the proper precautionary measures. JustCloud has done just that by protecting the data with 256-bit AES encryption. They also receive extra brownie points for having all the data stored in Amazon’s highly protected data-centers called Amazon S3.
JustCloud is extremely popular among individual users, and while not one of the market leaders, it certainly boasts a commendable number of business clients as well. Their pricing plan for individual users is as follows:
- Home Plan 75GB: $6.95 per month (or: $5.95/month for 6 months, $4.95/month for 1 year, $4.49/month for 2 years)
- Premium Plan 250GB: $7.95 per month (or: $6.95/month for 6 months, $5.95/month for 1 year, $4.95/month for 2 years)
- Unlimited Plan: $9.95 per month (or: $8.95/month for 6 months, $7.95/month for 1 year, $6.95/month for 2 years)
- For businesses, these are the options:
- Business Plan: $19.95 per month – 100GB, 5 free computers
- Enterprise Plan: $49.95 per month – 500GB, 20 free computers
JustCloud has very affordable pricing for everyone. Moreover, if you are not satisfied for whatever reason, they offer a 30 day money back guarantee.